Information for patients booking on their own behalf
This page covers what an individual patient, including those visiting from outside Poland, typically needs to know before a first appointment: what the visit involves, which documents help, and how the different services fit together.
consultation room
Booking a general practice or specialist consultation
A general practice appointment is the usual starting point for a new complaint. The doctor reviews history, asks about current symptoms and, where useful, orders on-site laboratory work or imaging during the same visit.
If a specialist opinion is needed, most bookings can be arranged before you leave the building, since specialist calendars are visible to the front desk in real time.
sample handling
Laboratory tests and imaging without an external referral
Routine blood work, urinalysis, ultrasound and basic X-ray studies are performed inside the clinic. A sample taken during a morning appointment is often processed the same day for common panels.
For fasting blood tests, arriving before eating or drinking anything other than water is recommended by the ordering doctor at the time the test is scheduled.
specialist review
What to bring to a specialist appointment
Where possible, bring any prior test results, imaging discs or letters from previous doctors, even from abroad. These help the specialist understand context rather than starting entirely from scratch.
If documents are in a language other than Polish or English, a brief verbal summary at reception is usually sufficient; formal translation is not typically required for a first consultation.
Practical notes for patients visiting from abroad
Languages available
Reception and a portion of the clinical staff speak English, Ukrainian and Russian in addition to Polish. When booking, mention your preferred language so the schedule can be matched to a suitable doctor.
Identification and records
A passport or national ID is used to open a patient file. Patients without a Polish national health number (PESEL) can still register using passport details alone.
Payment and receipts
Payment is accepted by card or bank transfer at the time of the visit. An itemised receipt in English can be issued on request, useful for private insurance reimbursement claims.
Documentation for onward care
Discharge summaries and referral letters can be prepared in English so that results remain usable if follow-up care continues in another country.
Preventive packages grouped by purpose
Rather than one broad "everything" package, check-ups are grouped according to why a patient typically wants one: general wellbeing, cardiovascular focus, or an employment-related screening.
General Wellbeing Check-Up
A GP consultation paired with a blood count, metabolic panel and urinalysis, intended as a periodic baseline review rather than a response to specific symptoms.
Cardiovascular Screening
Includes an ECG, lipid panel and blood pressure assessment alongside a GP consultation, often chosen by patients with a family history of cardiovascular conditions.
Occupational Health Package
Combines a GP consultation, basic blood count and vision screening with a fitness-to-work note, aimed at employment or visa-related requirements.
Comprehensive Check-Up
The broadest option, combining a specialist review, full blood panel, abdominal ultrasound and chest X-ray with a GP consultation to discuss results afterward.